To raise a support ticket in Axon ERP, follow these simple steps:

Voice Note : Record and attach a voice note if you prefer explaining the issue verbally

📝 Step-by-Step Guide

1.Login to Axon ERP

• Enter your credentials and access the ERP dashboard.

2.Click on the Support Button

• From the main menu, select Support to open the helpdesk section.

3.Create Your Ticket

• Click on Create Ticket and fill in the details:
• Subject: Briefly describe the issue.
• Module: Select the module where the issue occurred.
• Issue Details: Provide a clear explanation of the problem.
• Attachments (Optional): Upload screenshots or files to support your request.

4.Submit the Ticket

• Once all details are entered, click Submit to send your ticket to the support team.

5.Track Progress

• You can monitor updates and responses under Tickets.

https://www.youtube.com/watch?v=M4wo5rY0GKg